EDUCATION
Online & In-Person Training
The Global Wellness Summit estimates that there are 130,000 to 180,000 positions available in Spa Industry Management and only 4,000 persons being trained or in advanced management training. These course are created by Hugh Jones M.Ed to assist staff employed in the Spa Industry section of Resort and Hospitality and Wellness Tourism who do not have access to training but want to learn more about Spa Operations and Management.
SPA OPERATIONS & MANAGEMENT DAY 1
This course will educate participants on the basic understanding of spa operations and management.
SPA OPERATIONS & MANAGEMENT DAY 2
This course focuses on finding, recruiting, training and maintaining your spa staff.
SPA OPERATIONS & MANAGEMENT DAY 3
This presentation will help you to create and monitor a budget and how to improve your retail sales.
QUALITY OF SERVICE
This course identifies the steps needed in order to train your staff to provide quality service on a consistent basis.
SPA FRONT DESK & ATTENDANT NEW HIRE TRAINING
This course is designed to use as training material for new hires in the Front Desk and Attendant Positions.
Learn how to complete the daily responsibilities and tasks of a Front Desk Agent/ Spa Attendant including, scheduling appointments, customer service, cleanliness, etc.